by : lacylit10 Leadership, Life Lessons

Trust.

I once saw a meme that said, “Dating is getting to know someone until you realize you don’t like that person anymore.”  I mean, how true is that statement though? 😬 It’s kind of sad when you really think about it.  You invest time, energy, and emotion in someone until you ultimately discover that person is not worth your time, energy, and emotion.

There are a lot of great things about being single, don’t get me wrong.  The freedom is undeniably one of the best aspects of it.  But the dating part is hard.

First, choosing the person you want to date.  Not just anyone will set off the “cascade of hormones and neurotransmitters that accompanies the exciting first phase of love.  The person we select has to smell right, feel right, look right, and be just right in our arms.  Then, and only then, will the cascade get started.” – John Gottman, Ph.D

Once we choose that person (which I think is a conscious and subconscious decision), our brain releases several chemicals that have enormous influence on our judgment and affection.  These chemicals include a natural form of amphetamine, dopamine, pheromones, and oxytocin.  Psychologist Dorothy Tennov coined this phase of love as “limerence”.  Limerence is a state of infatuation or obsession typically experienced by an involuntary strong desire for reciprocation of one’s feelings.

It is our biological makeup that reacts to the people we are attracted to.  We cannot control the release of these chemicals, which is what makes the initial phase of relationships so intoxicating and exciting.  Then we enter the make it or break it phase of the relationship: Building Trust. 

This is where we discover we may not really like that person after all.  Some of those feel good chemicals have worn off, our blinders are no longer up, and we start to see this person for who they really are.

As we navigate through learning whether or not our partner can be trusted, we experience feelings of frustration, disappointment, sadness, and exasperation.  If healthy, positive conflict discussions ensue, the relationship has a better likelihood of working.  If blaming arguments occur, well, it’s the opposite. 

In animal research, scientists found that oxytocin and vasopressin are two chemicals associated with lifelong pair-bonding among prairie voles.  Prairie voles have high levels of oxytocin; they mate for life.  In a study, when scientists blocked the oxytocin receptors, the animals no longer formed monogamous bonds and tended to roam.

Oxytocin has been called “the love hormone” or “the cuddle hormone” because it plays an important role in forming attachments.  Our style of attachment (secure or insecure) as adults is rooted in how we bonded with caregivers as infants and children, namely our mother.  When you hold an infant, they wiggle in your arms to find comfort.  Once they find it, they put the whole weight of their body on you.  They give you com.plete. trust. with their being.  They feel safe and secure.

The building of trust is about having your partner’s best interests in mind and at heart.

John Gottman

In Trust Factor: The Science of Creating High-Performance Companies, Paul Zak describes the chemical reactions in our brains on how we respond to challenges and how trust is created.  In rodents, oxytocin has been shown to signal that another animal was safe to approach.  In an experiment conducted by Zak’s team, they found that oxytocin tended to reduce the fear of trusting a stranger.

Challenge stresses, (a difficult but achievable task), releases oxytocin and adrenocorticotropin.  Chemicals that intensify your focus and strengthen social connections.  In dating, this would probably be “the chase”.

Ultimately, you cultivate trust by setting a clear direction, giving people what they need to see it through, and getting out of their way.

Paul Zak

This comes down to expectations, communication, and feedback.  Not only are these typically weak areas in businesses, but also just in day-to-day relationships with coworkers, friends, family, and romantic partners.  

What’s interesting to me about all of this is that it goes to show that whether you are in a romantic or professional relationship with someone, our chemical reactions to building trust are essentially the same.  Healthy and positive conflict discussions in either type of relationship will see more success.

by : lacylit10 Leadership, Life Lessons

Expectations.

I had several conversations this week that essentially revolved around expectations.  Each conversation was unique with different circumstances, different personalities, different goals, and different intentions.  So when I said intentions don’t matter, I was kind of lying.  But really, it all depends.

  • In one conversation, we were talking about how a specific person has a reputation of over-promising and under-delivering.  The consistent under-delivery has now become my expectation.  Whether he cannot produce due to intentional or accidental circumstances, it doesn’t matter.  The habit formed has shaped my opinion of him, and I now find him unreliable and untrustworthy.  This will ultimately lead to a dissolution of the relationship, unless he can rebuild his credibility.
  • Another conversation had to do with taking on more responsibility.  I flat out asked, “What is your expectation?”  I want to clearly understand what is expected of me in order to perform to the best of my ability.  I don’t want to become that person who over-promises and under-delivers, because I didn’t understand what the expectation was in the first place. Ultimately, yes, miscommunication and misunderstandings happen.  By trying to sort out those details up front, we can hopefully move forward efficiently and productively.
  • The last conversation had to do with someone who led me to believe something that was not actually fact.  I have a feeling that he did not intentionally lead me to believe false information, but that there was a misunderstanding that never got corrected.  It has since spiraled into something much larger than anticipated, where it’s almost too late to turn back.  But at this point, I’m losing trust in him.  He’s essentially perpetuating the lie by not coming forward with the truth.

I try to be very clear with my expectations. There is an expectation to everything that we do. I like it all laid out up front. I want to know the end goal, and the parameters I have to work within. The more I grow in life and leadership, the more important these expectations have become to me.

Every once in awhile, my dad will ask me to help him with something. He’ll ask me to hold this, then tighten this, then move this, whatever. Then he’ll get frustrated with me, because I’ll inevitably not perform to his expectation. Likely, because with every task I complete, I think I am done helping because that’s all that he asked me to do. But if he had said, “Lacy, can you hold this, while I tighten this, because I want to move this to there…” Clear direction. 🙌 I know exactly what I am in for and what I will be committed to help do. Then we’ll be moving forward with the same expectation, the same goal, ultimately, avoiding an argument.

Sound relatable?

I read a lot of books about management, leadership, and self-development. They essentially all say the same thing: You have to know what you are working toward, individually and collectively, personally and professionally. But it’s also about communication. And that’s a whole different topic, for whole different post, on an entirely different day.