by : lacylit10 Life Lessons

Truth.

The truth can hurt.  That is fact.  But wouldn’t you rather know the truth than believe a lie or lie by omission?  I would.  Not knowing and feelings of uncertainty can linger for as long as something is being avoided.  I don’t want to live in discomfort indefinitely.  I would rather quick pain of the truth, so I can feel it, and move on from it.  Rip the Band-Aid off. 🩹 Quick and painful is better than slow and painful.  Yeah?

I do believe “the truth will set you free,” but I also believe some people “can’t handle the truth.”  This is true of myself too.  We cannot control our emotional reaction, but we can manage that emotion.  And some of us manage our emotions better than others.

I recently got news that I didn’t want to hear.  But it told me where I stood, and I appreciated that.  While I’m still hurting a bit from this truth, there are no hard feelings.  I’m not angry at this person for expressing his opinion.  In reflection, I agree with him, though it wasn’t a truth I was ready to face. 

I also had to give someone else some news he didn’t want to hear.  He was definitely disappointed. But instead of acknowledging that I have permission to feel what I feel and form opinions/make decisions accordingly, he got angry with me.  This was obviously a truth he wasn’t ready to face.

I think there are several factors that contributed to the different reactions in each situation: maturity, emotional intelligence, importance of relationship, and credibility, to name a few.  But at the end of the day, we have to do what is best for ourselves.  We must speak our truth.  How someone else handles it is on them.  

Although the news I received was news I didn’t to hear, how can I be angry with someone for speaking his truth?  I can’t. He has his own path to follow leading to an impeccable life.  And yeah, it hurt for a while, but the courage he had to speak his truth actually turned out better for me too.  And for the guy who didn’t like my truth and got angry with me? Well, it’s really no longer my problem. 😬 

We can take this truth concept back to ethos, pathos, and logos too. Truth in logic makes sense.  There is tangible evidence to substantiate opinion.  But truth in emotion eludes us.  We only have trust to substantiate opinion.  There’s nothing tangible for us to grasp. Which, I think is why we must have faith that it all works out in accordance to a greater plan. ✝️

by : lacylit10 Leadership

Empathy.

I have a colleague that made a big mistake.  Because of our roles and responsibilities within the company, I had to pick up the pieces of his fall-out.  And I. was. pissed. about it. 😤 His poor judgment caused me additional stress and hours more of work.  I made damn sure he knew all that I had to do to cover his ass.  If I had to swoop in and rescue him, he was going to learn a lesson out of it.

Now, he’s normally pretty up-to-snuff.  After the dust settled a bit, I asked him how he was doing.  Turns out, he took his mistake pretty hard.  He felt terrible about it, guilty, and embarrassed.  Additionally, he was going through a lot in his personal life.  As we had this conversation, I started to feel like an asshole for coming down on him so hard.  

Emotions dictate our connections with one another, so why do we feel we need to hide them?  

What people do at home feeds back on professional performance and vice versa.  We shouldn’t pretend that it doesn’t.

Paul Zak, Trust Factor

The Cleveland Clinic started a program called Code Lavender. 💜 When a physician or nurse is facing high-stress or burnout (due to a difficult patient or death), they wear a lavender bracelet.  The bracelet alerts their colleagues that they are emotionally fragile and to treat them with care.  This is similar to the emotion chart that I’ve seen on the internet that teachers do with their students.  Based on how the child is feeling, the teacher welcomes them into the classroom with a fist bump, a high-five, a hug – or whatever.  

Wouldn’t it be nice to know what people are feeling and base our interactions with them knowing this information prior to engagement?  

I want us to individually be successful, so we can collectively be successful.  Had I of known the burden my colleague was carrying that led to his error in judgement, I would have approached the situation more empathetically.  Had he of expressed the burden he was carrying prior; he could have leaned on me for additional support.  That is caring.  That is a relationship.  That is teamwork.

I 💯 believe in setting expectations upfront.  I like to be well-equipped with pertinent information, so that I can bring the most value possible.  If I ask you to take water samples for me, I’m going to provide you with all the information necessary to perform the task.  Why wouldn’t we supply someone with the emotional information necessary to build the relationship?  It doesn’t even matter if that relationship is personal or professional.  All professional relationships are personal to some extent.

Emotions are a valuable information flow that leaders ignore at their peril.

Paul Zak, Trust Factor

Oftentimes, mistakes get made when we are emotionally challenged.  We are distracted by what we feel that we lose focus on tasks at hand.  This is natural human behavior.  Even those who are able to separate logic from emotion are affected to some degree. Neither is for better or worse, depending on how you look at it.

Empathy is understanding how someone feels.  Compassion is relieving some of the burden.  And more often than not, relieving some of the burden is just providing an ear to listen.

Though we have work-related communication almost daily, I’ve since made a more conscious effort to talk to this colleague about life in general more regularly.  Having a better understanding of who he is outside of work helps builds a better relationship inside of work.  

by : lacylit10 Leadership, Life Lessons

Appreciation.

Life has been an uphill climb lately.  And yeah, I’ve been complaining.  It’s natural, right? 😬 But I also recognize that you don’t reach a peak of the mountain without first walking through the valley.  

For the past 4 months, it has literally been one thing after another, and it’s taken me on an emotional roller coaster.  There have been essentially 7 significant events that have each taken me down a notch (or several). 

While I’ve been able to lean on people who care about me for support, there is still something missing that’s left me feeling unfulfilled.  So, I’ve been doing what I do: completely analyzing these situations to find the root of what has me feeling defeated and less than.

And here’s that I think it comes down to: appreciation.  We all have this innate desire to feel seen and heard.  And while I have received “thank you” or “I appreciate you” comments, some haven’t felt truly genuine, nor has the appreciation equated to the toll each situation has taken on me.  The scale is still weighed more negatively. 

Psychological research has shown that when people are perpetually in a situation where they are ignored, this causes real emotional pain, and that in turn will cause physical problems caused by the stress of being ignored on an ongoing basis.

(source)

If I’m being honest, this is where I feel I am.  It’s not that I feel I’ve been completely ignored, but I don’t feel I’ve been truly seen either.  What’s more is that a few of these situations have prompted me to re-evaluate relationships, adding to the feelings of loneliness and loss.  Not only am I enduring the stress of each situation compounded, but also the stress of not feeling seen or heard in each situation compounded.  

But I can’t recognize this problem without also finding a solution.

This made me think about the 5 Love Languages.  How someone expresses love is essentially the same way he or she express appreciation.  If we can apply this to romantic relationships, why wouldn’t the same concept apply to professional relationships too?

Turns out, the same people who wrote the 5 Love Languages also wrote a book about the 5 Languages of Appreciation in the Workplace.  And you know what?  They’re the same!  (I’m really not that surprised by this. 😏)  Here’s what appreciation in the workplace looks like:

  1. Gifts – Lunch or a bonus
  2. Acts of Service – Actions speak louder than words (actual help)
  3. Quality Time – Undivided attention (real active listening)
  4. Words of Affirmation – Expression of genuine gratitude
  5. Physical Touch – Strong handshake or pat on the back

My mentor gave me quality time and words of affirmation. She validated my feelings and encouraged me to make some moves. The friend who avoided our conversation left me feeling ignored and unappreciated. One made me feel seen and heard (in limited capacity) while the other definitely did not.

Receiving appreciation in any capacity is external and not within my control.  I can’t force someone to genuinely and authentically show me they care.  I think that’s what makes it so meaningful when someone does. But it also comes back to recognizing small wins, because we don’t always receive appreciation in grand gestures.