by : lacylit10 Leadership

Empathy.

I have a colleague that made a big mistake.  Because of our roles and responsibilities within the company, I had to pick up the pieces of his fall-out.  And I. was. pissed. about it. đŸ˜€ His poor judgment caused me additional stress and hours more of work.  I made damn sure he knew all that I had to do to cover his ass.  If I had to swoop in and rescue him, he was going to learn a lesson out of it.

Now, he’s normally pretty up-to-snuff.  After the dust settled a bit, I asked him how he was doing.  Turns out, he took his mistake pretty hard.  He felt terrible about it, guilty, and embarrassed.  Additionally, he was going through a lot in his personal life.  As we had this conversation, I started to feel like an asshole for coming down on him so hard.  

Emotions dictate our connections with one another, so why do we feel we need to hide them?  

What people do at home feeds back on professional performance and vice versa.  We shouldn’t pretend that it doesn’t.

Paul Zak, Trust Factor

The Cleveland Clinic started a program called Code Lavender. đŸ’œ When a physician or nurse is facing high-stress or burnout (due to a difficult patient or death), they wear a lavender bracelet.  The bracelet alerts their colleagues that they are emotionally fragile and to treat them with care.  This is similar to the emotion chart that I’ve seen on the internet that teachers do with their students.  Based on how the child is feeling, the teacher welcomes them into the classroom with a fist bump, a high-five, a hug – or whatever.  

Wouldn’t it be nice to know what people are feeling and base our interactions with them knowing this information prior to engagement?  

I want us to individually be successful, so we can collectively be successful.  Had I of known the burden my colleague was carrying that led to his error in judgement, I would have approached the situation more empathetically.  Had he of expressed the burden he was carrying prior; he could have leaned on me for additional support.  That is caring.  That is a relationship.  That is teamwork.

I 💯 believe in setting expectations upfront.  I like to be well-equipped with pertinent information, so that I can bring the most value possible.  If I ask you to take water samples for me, I’m going to provide you with all the information necessary to perform the task.  Why wouldn’t we supply someone with the emotional information necessary to build the relationship?  It doesn’t even matter if that relationship is personal or professional.  All professional relationships are personal to some extent.

Emotions are a valuable information flow that leaders ignore at their peril.

Paul Zak, Trust Factor

Oftentimes, mistakes get made when we are emotionally challenged.  We are distracted by what we feel that we lose focus on tasks at hand.  This is natural human behavior.  Even those who are able to separate logic from emotion are affected to some degree. Neither is for better or worse, depending on how you look at it.

Empathy is understanding how someone feels.  Compassion is relieving some of the burden.  And more often than not, relieving some of the burden is just providing an ear to listen.

Though we have work-related communication almost daily, I’ve since made a more conscious effort to talk to this colleague about life in general more regularly.  Having a better understanding of who he is outside of work helps builds a better relationship inside of work.  

by : lacylit10 Leadership, Life Lessons

Impeccable.

In the Four Agreements, Don Miguel Ruiz defines impeccable as “without sin”.  

A sin is anything that you do which goes against yourself.

Don Miguel Ruiz

Who we are has been shaped by the morals, values, opinions, judgments, and fears of those around us.  Most notably, our parents who have influenced our entire belief system since birth.  How do we know who we really are when so much of who we are has been influenced by others?  Their thoughts have become engrained in our minds as if they are our own.

Personally, I think this is why emotional intelligence and self-awareness is critical to our function.  Our bodies react to our emotions.  When we pay attention to what our bodies tell us, when we learn the contours of our emotions, we can decipher between what is right for us and what others think is right for us.  

We feel safe around the people we care about.  We value their opinions, beliefs, perspectives, and thoughts.  When we lean into these social connections to build or maintain relationships, it can be very difficult to disagree with them.  We all have an innate desire to belong.  If we disagree with those who are close to us, then we feel vulnerable, exposed, and isolated.  And it’s scary to be on the outside, especially of our innermost circle.

This has been, by far, the hardest part of my leadership journey.  

It’s not having disagreements in the sense of “I’m right and you’re wrong.”  It’s having disagreements in doing what is best for me that may go against the morals, values, opinions, judgments, and fears of those I am surrounded by.  

I’ve learned to pay deep attention to words that are spoken, actions that are taken, and patterns of behavior in the people around me.  So often, it is their own insecurities, fears, short-comings, or desires that are projected onto others, and I don’t even have to be a direct recipient to recognize it.

It is so incredibly difficult to spot weaknesses in people who have no idea these are weaknesses in themselves being projected onto the ones they care about.  Although I am thankful to be able to not accept these projections as my own, it feels quite lonely to not join the comfort of agreement. 

People look at the outsiders as weak or weird.  The outsiders are the ones I’ve come to admire most.  They are true to themselves.  They are courageous.  They are impeccable.  

Maya Angelou said:

You are only free when you realize you belong no place – you belong every place – no place at all. The price is high. The reward is great.

For the outsiders, the price is high in judgment, criticism, assumptions, and opinions from others.  These will hurt, no matter who you are.  But they don’t agree with the negative projections from others.  They belong to no place and no one, because they belong to themselves – wholly and completely, and freedom is their reward.  Doesn’t that just sound like a sacred place to be? (Hint: it is.)

But I’m still learning this.  I don’t yet feel free.  I still feel trapped in the web of morals, values, beliefs, opinions, fears, and judgments of those around me.  It’s like I’ve got one leg in the circle and one leg out.  But it’s not so much fear that is holding me back so much as it is the emotional reaction I feel to the disagreement. I feel sad for the other person.  

Sad that they:

  1. Have this insecurity or display criticism or judgement;
  2. They don’t recognize it;
  3. They’re unintentionally spreading it onto those they care about.

As much as I’d like to leave them in the circle while I step outside, part of me wants to join them in their misery.  Not because of I believe their projection about myself or them, but because I want them to see what I see.  I see potential.  I see beauty.  I see a good heart.  I see that they have nothing to feel insecure or afraid of and I want to walk them outside of the circle to live their own. impeccable. life.

And maybe that’s just exactly what makes leadership so hard.  It’s like saving someone from a rip tide.  Not only are you swimming and paddling to keep yourself afloat, but you’re swimming and paddling to keep someone else from going under too.  A leader has to have strength for more than just themselves. And I suppose that is why not everyone is cut out for the job.

by : lacylit10 Life Lessons

Melancholy.

Melancholy is defined as a “depression of spirits” or a “pensive mood.”  I want to focus on the former definition, because I feel like that’s exactly what we’re experiencing as humans right now.  At least, I am.

In BrenĂ© Brown’s new podcast, she talks with David Kessler on grief and finding meaning.  Kessler says that grief comes after loss.  That loss can be anything of significance to the individual.  He points out that during this pandemic, we could list a 100 different things that we have lost: our social lives, our ability to converge in public, physical touch (as simple as a handshake), and the big one: the world as we knew it.

The world as we knew it no longer exists.  That. Is. HUGE. đŸ€Ż  And he is right.  It no longer exists and will not exist as we knew it for the foreseeable future, if ever.  You guys. 😳 That is some heavy stuff to take in.

If we breakdown the definition of melancholy:

  • Depression = sadness
  • Spirit = temper, disposition, or essence

This makes so. much. sense. to me.  I’ll explain why in a minute.

But first, on COVID:

Some of us haven’t bought into the hype. Some of us think this is media manipulation and a ploy to take down Trump’s economy.  On the other hand, some of us truly believe in the dangers and efforts to prevent.  Some of us are genuinely concerned about the risk.  And there are some of us that fall somewhere in the middle. 

No matter where you stand on the COVID belief scale, all of us are making an effort to do what we feel in our hearts is right.  Whether that is going to the grocery store without a mask or putting on a hazmat suit to visit the doctor’s office, each of us is navigating through this in our own way.

Outwardly, we are putting on brave faces.  We are being strong for those around us.  We are trying to lift each other up.  No matter our beliefs on COVID, we are trying to protect each other as a community, as we individually see fit.  But inwardly, we are mourning the loss of the world as we knew it. 

The positivity that is emitting from this pandemic has surprised me.  While I think it’s amazing the way people are coming together to spread joy and appreciation, part of me is concerned that we are masking our grief and not coping with our losses.  But I’m not judging that either.  I think so many of us are merely just trying to get through this thing with some sanity.

In the meantime, we are living in purgatory.  We are trying to lift others up, because we are feeling down.  We are trying to bring happiness to others, because our spirits are sad. 

We can only put on a brave face for so long, so give yourself permission to feel what you feel.  The sooner we own it and feel it, the quicker we can work through it.  We get through purgatory by cleansing our souls of the impurities.  Indulge in self-care, friends.  Lord knows we need it, and we’ve earned it. 💖