by : lacylit10 Life Lessons

Strength.

I was recently asked, “What makes you feel strong?”  The question caught me off-guard, and I did a quick analysis of my life.  I thought about my job, being a volunteer, public speaking, relationships, travel, the programs I’ve been part of, the opportunities I’ve had, and being a leader.  Without much conscious thought, I replied, “I feel strongest in my weakest moments.”

Then I got caught off-guard by my own response, and I’ve been thinking about it since.  I’m realizing how true the statement is.  

There have been times where I am curled up in a ball, crying, feeling every piece of my heart break 💔, experiencing extremely deep hurts that translate into actual pain.  In these moments of complete emotional vulnerability, there is something empowering in knowing that I. will. make. it through.  It’s absolute faith in God’s greater plan.  It is resilience in action.

It seems to me that almost everything we equate to strength in our culture today is actually the opposite of what strength is.  Strength is the power to resist force or attack. Read that slowly, intentionally, and take it in.

I don’t want this to be a political post, but there are so many examples in our political climate.  Truly peaceful protests are a sign of strength.  When it takes a turn to violence and vandalism, it is no longer a demonstration of strength.  It is a sign of weakness, because we have not resisted the urge to fight or attack.  Consider how much effort (aka strength) it takes to hold back emotion when we are angry.   I had to have a courageous conversation with my boss a couple of weeks ago, and it took everything I had to not burst into tears.

There is a big difference between leaning into our emotions and letting our emotions control us.  There is a right time and a right place.  There are healthy and unhealthy ways to manage our feelings.  

I’m not really much of a runner anymore, but a couple of months ago, I was going through some tough shit.  I decided to go pound pavement; I needed my body to feel the pain my heart was feeling.  I talked it out and I cried it out, but I still wasn’t feeling any better.  So I ran it out.  And man, did it help. 🏃🏻‍♀️  

I ran hard, and fast, and for a surprisingly long time!  When I stopped, I thought my lungs were going to collapse.  I let out all of my pain in that run.  Kind of like Phoebe…only angrily…🤪

Not only did the run make me feel emotionally strong, but it made me feel physically strong. I’m not saying running is the solution for everyone. Now, I will literally only run if I’m experiencing that kind of hurt. (Running is not fun. 😂)

In leadership, you must lead yourself, before you lead others, before you lead organizations. This is why self-awareness is so important. When we become more attuned to our own emotions, we naturally (and unconsciously) gain the ability to recognize signals in others increasing our empathetic ability to hopefully respond with kindness and compassion. Leadership requires a strong foundation, and it all begins with you.

by : lacylit10 Leadership, Life Lessons

Fine Lines.

I find it ironic that it’s sometimes the people who are against talking about feelings or self-reflecting that are the most emotional.  In business, it can be challenging for subordinates or colleagues to approach these people with constructive feedback.  It’s waiting until that person is in the right mood, reading the situation, treading lightly, and being deliberate with the words you say.  While this typically applies in any situation, some (people and situations) are more sensitive than others. 

When developing new relationships, personally or professionally, the same approach applies.  We walk fine lines.  It’s not until a level of trust builds that we can be more direct.  We often don’t really care so much about hurting a family member’s feelings.  We will “tell them like it is” because sometimes “the truth hurts” and “it has to be said.”

Everyone has a different communication style, and there are 4 specific ones that most people refer to (information is readily available with a Google search):

  1. Passive – Indifferent, yielding to others; fail to express feelings or needs, allowing others to express themselves, lack of eye contact.
    • “It doesn’t matter.”
  2. Aggressive – Emphasized by speaking in a loud and demanding voice, intense eye contact; issue demands and rudely ask questions; fails to listen to others.
    • “I’m right, and you’re wrong.”
  3. Passive-Aggressive – Passive on the surface but may fill powerless or stuck within, building up resentment; do not confront a person or issue; difficulty acknowledging their anger; may give silent treatment or talk about someone behind their back.
    • “That’s fine, but don’t be surprised if someone else isn’t okay with it.”
  4. Assertive – Open communication without being overbearing; can express own needs and desire while considering others; aim for a win/win situation.
    • “Agree to disagree.”

I think we all use these different communication styles depending on the situation, but we definitely have a preferred style.  Several years ago, I probably would have been a passive communicator and preferred to be communicated with in any style but aggressive.  Today, I’m much more of an assertive communicator and prefer to be communicated with in an assertive style.  I like expectations to be laid out upfront.  I want to understand the purpose of the conversation, and the intent of the person speaking.  

I was reading a book awhile back that talked about romance, specifically, how courtship has shifted.  Today, when we court someone, communication is usually via text and asking someone on a date is more “Wanna hang out?” Well, “Wanna hang out?” can mean any sorts of things to many different people.  It’s a very passive invitation.  

Courtship used to mean calling a landline, maybe even leaving a message 😱, and asking someone out on a date, specifically for the purpose of dating.  You walk a fine line when getting to know someone as it is.  You want to be forthcoming but not too forward.  You want to be inquisitive but not intrusive.  You want to be supportive but not clingy.  There are so many uncertainties during this phase of courtship.  We make it more complicated by passively putting ourselves out there verses assertively putting ourselves out there.  We’ve stopped actually putting our heart on that fine line we’re walking.

We are constantly walking a fine line, both in our personal and our professional lives.  Because either way, you are developing a relationship.  As I said, some people and some situations are more sensitive than others.  Whether a person is emotional or not, how we approach a situation and the words we choose can dramatically affect the message and the impact of a conversation.  It’s not just what we say, but how we say it.

The medium is the message.

Marshall McLuhan

Perhaps, this is why I’m so judgmental when a guy texts me before calling. A passive “We should hang out.” text message is far less impressive than an assertive in-person “Would you like to go on a date?” Expectation is clear, and intent is clear.

I feel like you have a better chance of not being rejected in-person, because you have all the non-verbal cues to know whether that person is interested or not. But I understand the vulnerability that comes with taking that chance in-person. It’s my head and my heart coming from two different places. But the only way to not set myself up for disappointment is to lay them both on the line.

by : lacylit10 Leadership

Empathy.

I have a colleague that made a big mistake.  Because of our roles and responsibilities within the company, I had to pick up the pieces of his fall-out.  And I. was. pissed. about it. 😤 His poor judgment caused me additional stress and hours more of work.  I made damn sure he knew all that I had to do to cover his ass.  If I had to swoop in and rescue him, he was going to learn a lesson out of it.

Now, he’s normally pretty up-to-snuff.  After the dust settled a bit, I asked him how he was doing.  Turns out, he took his mistake pretty hard.  He felt terrible about it, guilty, and embarrassed.  Additionally, he was going through a lot in his personal life.  As we had this conversation, I started to feel like an asshole for coming down on him so hard.  

Emotions dictate our connections with one another, so why do we feel we need to hide them?  

What people do at home feeds back on professional performance and vice versa.  We shouldn’t pretend that it doesn’t.

Paul Zak, Trust Factor

The Cleveland Clinic started a program called Code Lavender. 💜 When a physician or nurse is facing high-stress or burnout (due to a difficult patient or death), they wear a lavender bracelet.  The bracelet alerts their colleagues that they are emotionally fragile and to treat them with care.  This is similar to the emotion chart that I’ve seen on the internet that teachers do with their students.  Based on how the child is feeling, the teacher welcomes them into the classroom with a fist bump, a high-five, a hug – or whatever.  

Wouldn’t it be nice to know what people are feeling and base our interactions with them knowing this information prior to engagement?  

I want us to individually be successful, so we can collectively be successful.  Had I of known the burden my colleague was carrying that led to his error in judgement, I would have approached the situation more empathetically.  Had he of expressed the burden he was carrying prior; he could have leaned on me for additional support.  That is caring.  That is a relationship.  That is teamwork.

I 💯 believe in setting expectations upfront.  I like to be well-equipped with pertinent information, so that I can bring the most value possible.  If I ask you to take water samples for me, I’m going to provide you with all the information necessary to perform the task.  Why wouldn’t we supply someone with the emotional information necessary to build the relationship?  It doesn’t even matter if that relationship is personal or professional.  All professional relationships are personal to some extent.

Emotions are a valuable information flow that leaders ignore at their peril.

Paul Zak, Trust Factor

Oftentimes, mistakes get made when we are emotionally challenged.  We are distracted by what we feel that we lose focus on tasks at hand.  This is natural human behavior.  Even those who are able to separate logic from emotion are affected to some degree. Neither is for better or worse, depending on how you look at it.

Empathy is understanding how someone feels.  Compassion is relieving some of the burden.  And more often than not, relieving some of the burden is just providing an ear to listen.

Though we have work-related communication almost daily, I’ve since made a more conscious effort to talk to this colleague about life in general more regularly.  Having a better understanding of who he is outside of work helps builds a better relationship inside of work.  

by : lacylit10 Leadership, Life Lessons

Appreciation.

Life has been an uphill climb lately.  And yeah, I’ve been complaining.  It’s natural, right? 😬 But I also recognize that you don’t reach a peak of the mountain without first walking through the valley.  

For the past 4 months, it has literally been one thing after another, and it’s taken me on an emotional roller coaster.  There have been essentially 7 significant events that have each taken me down a notch (or several). 

While I’ve been able to lean on people who care about me for support, there is still something missing that’s left me feeling unfulfilled.  So, I’ve been doing what I do: completely analyzing these situations to find the root of what has me feeling defeated and less than.

And here’s that I think it comes down to: appreciation.  We all have this innate desire to feel seen and heard.  And while I have received “thank you” or “I appreciate you” comments, some haven’t felt truly genuine, nor has the appreciation equated to the toll each situation has taken on me.  The scale is still weighed more negatively. 

Psychological research has shown that when people are perpetually in a situation where they are ignored, this causes real emotional pain, and that in turn will cause physical problems caused by the stress of being ignored on an ongoing basis.

(source)

If I’m being honest, this is where I feel I am.  It’s not that I feel I’ve been completely ignored, but I don’t feel I’ve been truly seen either.  What’s more is that a few of these situations have prompted me to re-evaluate relationships, adding to the feelings of loneliness and loss.  Not only am I enduring the stress of each situation compounded, but also the stress of not feeling seen or heard in each situation compounded.  

But I can’t recognize this problem without also finding a solution.

This made me think about the 5 Love Languages.  How someone expresses love is essentially the same way he or she express appreciation.  If we can apply this to romantic relationships, why wouldn’t the same concept apply to professional relationships too?

Turns out, the same people who wrote the 5 Love Languages also wrote a book about the 5 Languages of Appreciation in the Workplace.  And you know what?  They’re the same!  (I’m really not that surprised by this. 😏)  Here’s what appreciation in the workplace looks like:

  1. Gifts – Lunch or a bonus
  2. Acts of Service – Actions speak louder than words (actual help)
  3. Quality Time – Undivided attention (real active listening)
  4. Words of Affirmation – Expression of genuine gratitude
  5. Physical Touch – Strong handshake or pat on the back

My mentor gave me quality time and words of affirmation. She validated my feelings and encouraged me to make some moves. The friend who avoided our conversation left me feeling ignored and unappreciated. One made me feel seen and heard (in limited capacity) while the other definitely did not.

Receiving appreciation in any capacity is external and not within my control.  I can’t force someone to genuinely and authentically show me they care.  I think that’s what makes it so meaningful when someone does. But it also comes back to recognizing small wins, because we don’t always receive appreciation in grand gestures.

by : lacylit10 Life Lessons

Friends & Family.

People never cease to amaze me – and today, I mean that in a good way! Over the past several years, I’ve grown a part from many friends and have gained many others. It doesn’t mean that I think less of those friends I don’t see or speak to often, it means that our lives have taken different directions.

As 2019 comes to a close, I think of all of that’s changed. They say that people come into your life for a reason, a season, or a lifetime. As I reflect on my friendships, old and new, I understand why these people have come and gone (or stayed) in my life. Some I expect to reconnect with once our lives re-align. Others, I recognize our time together has passed.

The thing about family though is that even when you grow a part, you are still tied together. While my professional life has taken turns that I never expected, my personal life has stayed pretty constant. Over the past several years, I’ve seen cousins marry and have children, grow in their careers and quit unhappy jobs. We’ve had health scares and hospital visits. We’ve celebrated life and mourned it as well.

I was talking to my brother-in-law a couple of weeks ago, and he said, “People don’t get our family.” I laughed. The Litten Compound is full of adventure. Between the nighttime flashlight and .22 meet-ups, the trophy photos of gophers and moles and skunks and possums and raccoons, to the rain gauge water thefts and falling trees, there is rarely a dull moment.

That adventure follows us Litten’s wherever we go. We have an amazing support system of loving and caring friends and family that thankfully find our lifestyle entertaining and choose to be part of it. But if I’m being honest, it’s taken me time to appreciate the quirks, and the changes.

I’m learning to embrace the changes and the uniqueness of our dynamic group, and it has me feeling incredibly proud of the adults my cousins have grown into, grateful that we can still depend on one another, and thankful that we’ve been raised the way we were. Looking around my social circle, I’m in disbelief that these intelligent, outgoing, motivated, and good-humored people include me in their ranks.

You are who you surround yourself with, so look around. There is so much to be thankful this holiday season.